Riley Chen — Interaction Design

Collaboration Tool

Collaboration Tool project preview
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Background

Process

Discovery

Facilitated 1:1 interviews with power users, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

40% improvement in task completion. Since shipping, we've measured 35% reduction in support volume.

Collaboration Tool

Shipping quality design requires collaboration and iteration. Recent work has shown me that . The implications matter for teams and organizations.

The Thing

Whether you're building your product, this mindset matters.